Please answer the following questions :
1. How much did you know about Internet connection before viewing the videos?
Very scare
A little
A lot
Comprehensive and in-depth
2. How did you solve the problems with Internet access before viewing the videos?
I solved the problems by myself.
I sought help from family and friends.
I tried to solve the problems by myself. If unsuccessful, I sought help from my Internet Service Provider (ISP).
I sought help from my ISP direct.
Others (please specify)
3. Have you obtained more technological knowledge about Internet access from the videos?
No
Yes, a little
Yes, quite a lot
4. How will you solve the problems with Internet access now after viewing the videos?
I will solve the problems by myself.
I will seek help from family and friends.
I will try to solve the problems by myself. If unsuccessful, I will seek help from my ISP.
I will seek help from my ISP direct.
Others (pleas specify)
5. Will you solve the problems with Internet access by applying the solutions provided in the videos?
No
Maybe
Yes
6. After viewing the videos, do you agree that you can solve some of the problems with Internet access by yourself?
I disagree.
I partially agree to this.
I agree.
7. Do you think the solutions for problems with Internet access are shown clearly?
No
Yes
Other feedback (please specify)
8. Will you recommend the videos to others?
No
Maybe
Yes
9. Gender
Male
Female
10. Age
Under 11
11-20
21-30
31-40
41-50
51-60
61-70
Over 70
11. Educational level
Primary or below
Secondary
Matriculated
University graduate (or above)
12. Monthly personal income
None
$5,000 or less
$5,001-$10,000
$10,001-$20,000
$20,001-$30,000
$30,001-$50,000
$50,000 above
13. Monthly personal income
Full-time student
Full-time employee
Part-time employee
Self-employed
Unemployed
Housewife
Retired
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